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12 January 2024

Making better connections in healthcare: Focus Group invest in RPM Communications

Focus Group acquire cloud specialist RPM Communications to reinforce it’s commitment to the healthcare sector.

Focus Group are delighted to announce the acquisition of RPM Communications, a specialist in delivering advanced cloud-based telephony (ACBT) solutions to the healthcare sector. As dedicated experts in healthcare and one of the very first providers of cloud telephony to GP partners, the team at RPM have provided technological solutions to NHS practices and surgeries for over 15 years. RPM’s core focus is to provide a consultative approach which meets the needs of a demanding healthcare environment and delivers a true end-to-end communications solution.

This strategic move reinforces Focus Group’s commitment to supporting the unique and critical communication requirements of the NHS, and further bolsters the substantial growth achieved by Think Healthcare – the group’s specialist healthcare division and approved supplier to NHS England.

RPM Communications is a highly regarded provider of cloud-based telephony solutions and also listed as a preferred supplier to NHS England via their procurement hub and its recently commissioned ‘Better Purchasing framework’ list of just 11 suppliers of ACBT for NHSE. Their expertise in delivering secure, reliable, and scalable telephony services aligns seamlessly with Focus Group’s mission to enhance communication and connectivity within the healthcare sector.

Regarding the investment, Matt Hill and Richard Osborn, Regional Directors at Focus Group, commented: “When the opportunity arose to further enhance our capabilities and bolster our offerings, the decision to integrate RPM Communications into Think Healthcare – our specialist division was an easy choice. Thanks to the substantial organic growth achieved by the nationwide Think Healthcare team, we have solidified our position as a leading force in the primary healthcare sector and the RPM team will bring a valuable synergy of knowledge, technology, and industry-specific insight.”

Jon Richardson and Natalie Campbell, RPM Directors said: “Our level of success and development has only been possible with the commitment of the team around us, along with RPM’s loyal customers within the NHS and HSCNI nationwide. We’d like to sincerely thank everyone for all the support and business over the years and look forward to continuing these relationships with the advantages of being part of Focus Group.”

Ultimately, the acquisition demonstrates Focus Group’s dedication to staying at the forefront of technological advancements, delivering efficient communication solutions and addressing the unique needs of healthcare professionals across the UK.