Accelerate patient access.

Meet Virtual Care Navigator, a state-of-the-art automated patient service solution.

11 March 2024

Think Healthcare Wins Gamma’s ‘Contact Centre Provider of the Year’ Award

We are thrilled to announce that our Think Healthcare team at Focus Group, specialising in advanced cloud telephony systems for NHS GP surgeries, has been honoured with the prestigious ‘Contact Centre Provider of the Year’ award from Gamma.
Gamma award on the side of a table

This recognition underscores our commitment to delivering unparalleled service and cutting-edge solutions tailored specifically for the healthcare sector. Our ability to configure advanced features within our contact centre gives GP practices the ability to both improve patient access and work more efficiently amidst the pressures the NHS is currently under.

Dave Mills, Head of Think Healthcare at Focus Group, expressed his gratitude for the award, stating: “We are immensely proud of this achievement, which reflects the hard work and expertise of our team who are always trying to go the extra mile for both practices and patients. At ‘Think’, we recognise the unique challenges faced by GP practices and the wider NHS, and are always looking for new and innovative ways to keep everybody connected to improve the care we all receive as patients.

This accolade reaffirms our position as a trusted partner for healthcare providers, and we remain committed to driving innovation and delivering exceptional service to meet the evolving needs of our customers.

Learn more about how our award-winning solutions can benefit your practice