Accelerate patient access.

Meet Virtual Care Navigator, a state-of-the-art automated patient service solution.

Join our partner network

As one of the UK’s leading providers of Healthcare telephony, our expertise is second to none. Our dedicated Channel account management team will work with you to understand the Contact Assist clinical integration.

As a Focus Group partner, you’ll unlock a future of unlimited earnings and tap into a world of cutting-edge products, services and solutions. By combining your experience, knowledge and connections, with our expertise and preferential supplier relationships, we can achieve more and grow together.

Doctors receptionists using Think Healthcare

Why become a channel partner?

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Get in touch

Designed to help managers, receptionists and clinical staff achieve critical patient access goals, Contact Assist is a contact management solution. Linking your customer will have access to advanced healthcare telephony, with a patient clinical system that speeds up patient verification, improves patient service and assists with improving required contract metrics.

Frequently asked questions

Moving to the platform will mean you’re future proofed, cloud based and not affected by the 2025 analogue switch-off.

Yes, we are one of the few suppliers on the NHS Digital Safe Supplier list for advanced GP cloud telephony, and are working closely with the NHS bodies across the UK on their plans for moving all practices to the cloud before the 2025 analogue switch-off.

Yes, we are fully integrated with all major UK primary care clinical systems. Our integration is one of the most advanced in the industry and covers many more features beyond the standard of click-to-dial and identifying the correct patient when they call the surgery.

Yes, we give you full training on install on how to configure and adjust the system. Unlike some suppliers we don’t lock any key features down so you don’t have to call us to make any changes. Of course we’re always at the end of the phone if you need a hand with anything!